13, 2002 - eTourismNewsletter.com - e-Metrics
$6.9 billion spent on American domestic travel sites in Q1 2002
According to Comscore Networks, American online consumer sales set a record of $17 billion for the first quarter of 2002, among which $6.9 billion for the travel sector alone, which represents 40.58% of all U.S. sales.
is the fact that these figures indicate an increase of 87% for travel
sites versus the same period in 2001.
According to Comscore vice president Dan Hess, the arrival of sites such as Orbitz.com in the travel sector, linked with ever increasing promotional offers and other discount products, helped the etourism sector develop in such a positive way.
how average daily sales made by online travel agents kept on setting
a new record all through 2002 first quarter:
This increase being so huge, Comscore specifies that, despite the period concerned, these sales are already much higher than the ones witnessed in the summer of 2001.
we do not have the whole forecast for the year 2002 yet, it already
seems that it should confirm the eTourism increasing power and that
this year is going to be a good one for all the actors who have managed
to convert their lookers into buyers.
According to Nielsen Netratings, the number of unique visitors on eTravel web sites surged to 51.4 million in March 2002, as compared to 45.9 million in February 2002.
These figures are confirmed by the sales registered by Comscore Networks (see previous article) that indicate a similar growth of the sector.
If we take all surf sessions into account, Netrating noticed that 43% of all Internet users visited an online travel site at least once in March 2002, which confirms the predominance of the sector in all the surf sessions.
We can also notice that online travel agencies are growing much faster than airline web sites.
This is how, among the top ten sites that registered a higher number of visits in March 2002, we have 7 online travel agencies (Orbitz included, which is a bit particular) for 3 airline companies only.
According to Nielsen Netratings, Expedia arrived first in March 2002, with as many as 11.6 million unique visitors.
Travelocity came second, with 10.2 million unique visitors.
Orbitz came third (6.5 million), followed by Southwest Airlines (5.2 million), then came Cheap tickets (4.4 million), American Airlines (4.2 million), Yahoo! Travel (4.2 million), Delta Airlines (3.9 million), Priceline (3.8 million) and AOL travel (3.6 million).
It also proves interesting to notice that the travel channel of the two biggest portals managed to remain among the top ten eTravel web sites. Please also note that Yahoo! travel is ahead of AOL Travel, when the latter was considered as the top one for a long time. Similarly, it seems that the "Orbitz bet" is a real success as we can see that this American airline federative web site does much better than individual web sites, even though it has only been online for less than a year, which is all the more striking as we know that it is a brand new company that still needs to assert itself in order to be at the height of its power.
This achievement for Orbitz, whose marketing expenses are rather significant, is a very strong indicator for Opodo, its European counterpart.
to Nielsen Netratings, the average American Internet user spent, at
the rate of 36 sessions per month, an average of 19 hours and 50 minutes
online in March 2002, which represents an hour more than in February
(18 hours and 44 minutes).
Indeed, according to Topaz, corporate travel agencies would be offering fares that average $170 per itinerary less than fares offered on the Internet sites, including sites such as travelocity.com, expedia.com, cheaptickets.com or even orbitz.com.
The results of the study conducted by Topaz indicate that fares offered online, compared to fares that can be obtained by companies using corporate travel agencies, would be 27% higher.
It goes without saying that not all companies can obtain such preferential fares through their traditional travel agency.
Topaz International emphasizes the fact that, in order to reach that goal, a managed travel program is required. It implies that a policy of travel program management must be wholly integrated between the corporate travel agent and said company.
To reinforce this study, Topaz International indicated that it found lower fares on the Internet less than 7% of the time.
implication, what this means is that 93% of the time spent by business
travellers on the Internet to find lower fares... only results in wasting
both their time and their money!
sites' achievement measured by Jupiter Media Metrix
of unique visitors
These five criteria put together make it possible for Jupiter Media Metrix to establish an effectiveness index of said sites. Such index will be updated every six months.
Airline Core's consolidated results: